At ransjitu, your privacy is not merely a legal obligation — it is a core value we uphold. This document transparently explains how we collect, use, store, and protect the personal data of every member who trusts our platform.
The ransjitu Privacy Policy is built on six core commitments that ensure your personal data remains safe and under your control at all times.
All data transmitted between your device and ransjitu servers is protected by SSL 256-bit encryption. This ensures your sensitive information cannot be intercepted or read by unauthorised parties during transmission.
Member personal data is stored in certified data centres with strict physical and digital access controls. ransjitu servers undergo regular security audits and are continuously updated to guard against the latest cyber threats.
Only authorised ransjitu staff with a legitimate business need may access member personal data. Every access is automatically logged and monitored to prevent internal misuse.
Ransjitu only collects data that you provide voluntarily and with full understanding. You may withdraw consent for specific data uses at any time through your account settings or by contacting our support team.
Ransjitu only collects data that is genuinely necessary to provide our services. We do not collect excessive or irrelevant data unrelated to platform operations, out of respect for your privacy.
In the event of any security incident involving member personal data, ransjitu is committed to notifying affected members within 72 hours of the incident being confirmed, in line with industry best practices.
This Privacy Policy is part of Terms and Conditions ransjitu. By using the ransjitu platform, you agree to be bound by this Privacy Policy. Please read this document carefully before using our services.
Ransjitu ("we", "Platform") values the privacy of every individual who uses our services. This Privacy Policy clearly and transparently explains how we handle your personal data — from the point of collection through to deletion when you choose to close your account.
This policy applies to all users of the ransjitu platform, including website visitors, registered members, and anyone who interacts with our platform through the ransjitu website or mobile app. When we use the term "personal data", we refer to any information that can be used to identify you directly or indirectly as an individual.
Ransjitu operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management. We treat the trust you place in us as a responsibility to be upheld with full integrity.
Ransjitu collects personal data through several main channels — including registration forms, in-platform interactions, financial transactions, communications with the support team, and mobile app usage. The following are the primary categories of data we collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number | Account registration & KYC |
| Contact Data | Email address, phone number | Account registration |
| Financial Data | Bank account details, deposit & withdrawal records | In-platform transactions |
| Usage Data | Activity logs, games played, session duration | Automatically during use |
| Device & Technical Data | IP address, browser type, operating system | Automatically via cookies & server logs |
| Communication Data | Support chat records, emails, complaints | Interactions with the support team |
We do not collect sensitive information such as medical data, religious beliefs, political opinions, or biometric data unless strictly necessary for a specific identity verification purpose, and you will be informed in advance.
Ransjitu uses collected personal data solely for legitimate purposes related to platform operations. We will not use your data for purposes you would not expect or that are contrary to your interests. The following are the primary purposes for which ransjitu uses personal data:
ransjitu does not sell, rent, or trade members' personal data to advertisers, marketing companies, or any commercial third parties for profit. Your data is not our product.
Ransjitu only shares members' personal data in limited situations and with strict controls in place. We ensure that any third party receiving data from us adheres to data protection standards equal to or higher than those we ourselves practice.
Third parties that may receive your personal data include:
All third-party service providers we use are bound by strict confidentiality agreements and may only use shared data for the purposes specified in those agreements. They are not permitted to use your data for their own personal or commercial purposes.
Member personal data is stored on servers located in data centres holding internationally recognised security certifications. All data is backed up regularly and recovery procedures are tested frequently to ensure service continuity under any circumstances.
Data retention periods vary depending on the data category and applicable legal requirements:
Once the retention period expires or you request data deletion, ransjitu will securely delete or anonymise your personal data using methods that ensure it cannot be recovered.
Ransjitu continuously invests in security infrastructure to ensure that members' personal data is always protected against unauthorized access, disclosure, alteration, or destruction. The technical and organizational security measures we implement include:
While we take all reasonable precautions, no digital security system can guarantee 100% absolute protection. You also play an important role — always use a strong password, never share your login credentials, and notify us immediately if you suspect any suspicious activity on your account.
Ransjitu uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:
You can manage cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the functionality and user experience of the ransjitu platform.
As a ransjitu member, you have certain rights regarding your personal data that we hold. ransjitu is committed to making it easy for you to exercise these rights without unnecessary obstacles:
To exercise any of the rights above, contact our data protection team via email or the in-platform support ticket system. We will process your request within 14 business days. If additional time is required due to the complexity of the request, we will notify you within that initial 14-day period.
The ransjitu platform is restricted to individuals aged 21 and above. ransjitu does not knowingly collect or process personal data of individuals under the age of 21. All registration applications go through a strict age verification process during KYC.
If we find that personal data of a minor has been collected inadvertently, we will take immediate action to delete that data and close the relevant account. Parents or guardians who suspect their child has registered on our platform are encouraged to contact the ransjitu support team immediately.
Ransjitu reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to members via email or in-platform notification at least 14 days before the changes take effect.
The latest version of this Privacy Policy is always available on this page, with the last updated date clearly stated at the top of the document. We encourage you to review this page periodically to stay informed about how we protect your personal data.
Continued use of the ransjitu platform after the effective date of any Privacy Policy changes constitutes your acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how ransjitu handles your personal data, our Data Protection Officer team is always ready to assist you.
You can reach us through the following channels:
We aim to respond to all privacy-related enquiries within 3 business days. For more complex complaints requiring in-depth investigation, we will provide an initial response within 3 business days and a full resolution within 30 days.
You now understand ransjitu's commitment to protecting your privacy. Join over 500,000 members who play with peace of mind at ransjitu — Malaysia's online gaming platform that puts data security and member trust first.
Read also: Terms and Conditions | Responsible Gaming | FAQ